Store Policy
Customer Care
We're here to help. Whether you have a question about your order, need assistance with a product, or want to give feedback, our team is ready to support you.
Contact Us
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📞 Phone: 07526066725(Mon–Fri, 9am–6pm)
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📧 Email: tasianpantry@gmail.com
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💬 Live Chat: Available on weekdays
Returns & Refunds
If you're not satisfied with your purchase, you can return it within 14 days. Visit our Returns Policy page for full details.
Feedback
Your opinion matters. Let us know how we can improve your shopping experience. Leave feedback →
Privacy & Safety
Your privacy matters to us. We’re committed to protecting your personal information and ensuring a safe shopping experience — both online and in-store.
How We Use Your Information
We collect and use your information only for purposes that improve your shopping experience, including:
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Processing your orders and payments
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Delivering updates about your purchase
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Personalising your shopping experience
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Notifying you of relevant promotions (only if you've opted in)
We never sell your data to third parties.
Payment Security
All payments are securely processed through trusted third-party banking providers. Your financial information is encrypted and never stored on our servers.
Data Collection
We collect data such as your name, email, delivery address, and order history when you:
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Create an account
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Make a purchase
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Contact our support team
This data helps us fulfil your orders and improve our services.
When We Contact You
We may reach out to you:
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To confirm or update your order
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To send shipping and delivery updates
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For feedback or customer support
Your Rights
You can access, update, or delete your personal data anytime by logging into your account or contacting our Customer Care team.
Payment Methods
In-Store Payment Methods:
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Cash
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Credit/Debit Cards
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Contactless Payments
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Mobile Wallets – Apple Pay, Google Pay, Samsung Pay.
Online Payment Methods:
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Credit/Debit Cards
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Bank Transfers
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Mobile Wallets – Apple Pay, Google Pay, Samsung Pay.